Frequently Asked Questions
Everything you need to know about DMS Engineering fashion and services.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your exchange or refund.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for chest, waist, and length to ensure you find the perfect fit for our engineered silhouettes.
What materials are used in DMS Engineering apparel?
We prioritize high-performance, sustainable fabrics including organic cotton, recycled polyester, and technical blends designed for durability and comfort in everyday wear.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
Yes, DMS Engineering ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.